3D printing, also known as additive manufacturing, is a process of creating three-dimensional objects by building them layer by layer from a digital file. It allows users to produce complex parts with a variety of materials directly from a printer.

The materials you can use depend on the type of printer:

• FDM Printers use thermoplastic filaments such as PLA, ABS, PETG, and TPU.

• Resin Printers use photopolymer resins that harden under UV light.

Regular maintenance includes:

• Cleaning the nozzle and build plate.

• Calibrating the bed and extruder.

• Lubricating moving parts.

• Checking for loose belts or screws.

Common reasons include:

• The print bed is not level.

• The nozzle is too far from the bed.

• The bed surface is dirty or not suitable for adhesion.

Some materials like ABS or certain resins can emit fumes during printing. We recommend using your printer in a well-ventilated area or enclosure, especially when working with higher-temperature or resin-based systems.

Print time varies based on model size, layer height, and print speed settings. Small objects may take 30 minutes, while large or complex prints can take several hours or more.

All orders are shipped from our Australian warehouse.

Currently, we ship within Australia only.

• Standard delivery: 2–8 business days depending on your location.

• Express delivery: 1–4 business days.

Shipping fees are calculated at checkout and vary depending on your location and the size/weight of the items in your cart.

Once your order is dispatched, you will receive a confirmation email with tracking details.

If your item arrives damaged or a product is missing, please contact us within 7 days of delivery with your order number and photos if applicable.

Yes, we accept returns within 30 days of purchase for unopened and unused items. Please ensure the item is in its original packaging. Shipping costs for returns may apply.

If your item is defective or fails under warranty, contact us for a replacement or repair. Warranty periods vary by product.

Orders can only be modified or canceled before they are dispatched. Please contact us immediately if you need to make a change.